Frequently Asked Questions

Find answers to common questions about our moving calculator, pricing, services, and how to get the most accurate quote for your move in Ireland.

Calculator Questions

How accurate is the moving cost calculation?

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Our calculator provides highly accurate estimates based on:

  • Exact volume calculations: €30 per cubic meter with no rounding
  • Real road distance: €0.23 per kilometer using Google Maps
  • Actual item dimensions: 100+ furniture items with precise measurements
  • Service time estimates: Based on industry standards

The final quote includes 23% VAT and all applicable charges. Our accuracy rate is 98.7% based on customer feedback.

What information do I need to use the calculator?

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To get an accurate quote, you'll need:

  • Moving addresses: From and to locations
  • Furniture inventory: Items you're moving (use our database)
  • Property type: House or apartment (floor number for apartments)
  • Additional services: Packing, disassembly, etc. (optional)

The entire process takes 5-10 minutes for most moves.

Is the calculator free to use?

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Yes! Our moving calculator is completely free to use with no registration required. You can:

  • Get unlimited quotes
  • Save and compare different scenarios
  • Download PDF quotes
  • Access your saved quotes for 30 days

No credit card or personal information is required until you're ready to book.

What if I don't see my furniture item in the database?

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We have over 100 common furniture items in our database. If you don't see something:

  • Use "Custom Item": Enter dimensions manually
  • Search by category: Similar items might be in different categories
  • Estimate with similar items: Choose a similar-sized item
  • Contact us: We can add items to our database

For custom items, enter the approximate dimensions (L×W×H) and weight for accurate calculation.

Pricing & Costs

How are additional services priced?

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Additional services are priced transparently:

  • Packing Service: €25 per hour
  • Unpacking Service: €20 per hour
  • Disassembly/Assembly: €30 per hour
  • Packing materials: Priced individually (boxes, tape, etc.)
  • Floor surcharge: €10 per floor for apartments (ground floor exempt)

All service times are estimated based on item complexity.

What's included in the final quote?

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Your quote includes a detailed breakdown of:

  1. Volume cost (€30/m³ × total volume)
  2. Distance cost (€0.23/km × road distance)
  3. Floor surcharge if applicable
  4. Additional services if selected
  5. 23% VAT on total amount
  6. Time estimate for the entire move

Are there any hidden fees?

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No, we believe in transparent pricing. All costs are clearly shown in the calculator. The only additional charges could be:

  • Parking fees: If paid parking is required at pickup/dropoff
  • Waiting time: If we're kept waiting beyond 30 minutes (€30/hour)
  • Additional items: If you add items not included in the original quote
  • Excess mileage: If the actual distance exceeds the quote by more than 10%

These would be discussed and agreed upon before any additional charges apply.

How can I reduce my moving costs?

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To reduce moving costs:

  • Declutter first: Don't move items you don't need
  • Pack yourself: If you have time, pack non-fragile items
  • Choose off-peak times: Weekdays often cost less than weekends
  • Disassemble furniture yourself: Simple items like beds and tables
  • Use your own boxes: If you have them available
  • Be flexible with dates: Some dates may have better availability

Services & Equipment

What size van do you use for moves?

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We use the Fiat Ducato Maximover:

  • Capacity: 20 cubic meters
  • Weight limit: 1500 kg
  • Dimensions: 4.2m long × 1.9m wide × 1.9m high
  • Crew: 2 professional movers included

This size is perfect for most house and apartment moves in Ireland. For larger moves, we can provide multiple vans or arrange larger vehicles.

Do you provide packing materials?

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Yes, we offer a full range of packing materials:

  • Boxes: Various sizes for different items
  • Bubble wrap: For fragile items
  • Packing paper: For wrapping
  • Mattress covers: To protect mattresses
  • Furniture blankets: To prevent scratches
  • Packing tape & markers: For sealing and labeling

You can select exactly what you need in the calculator, or bring your own materials to save costs.

What items require special handling?

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Some items need extra care and may incur additional charges:

  • Over 50kg: Requires 2 people to lift
  • Over 100kg: May require special equipment
  • Pianos: Require specialist piano movers (we can arrange this)
  • Pool tables: Need disassembly and reassembly by specialists
  • Artwork & antiques: Requires custom crating and insurance
  • Safe moving: Special equipment required

Please mention any special items when getting your quote for accurate pricing.

Do you offer storage services?

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Yes, we offer both short-term and long-term storage solutions:

  • Short-term storage: For gaps between moving dates (€15/m³ per week)
  • Long-term storage: For extended periods (€10/m³ per month)
  • Climate-controlled: Available for sensitive items
  • 24/7 security: All facilities are monitored
  • Insurance included: Up to €50,000 coverage standard

You can add storage services directly in the calculator.

Booking & Logistics

When should I book my move for best availability?

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For the best availability and pricing:

  • Peak season (June-August): Book 4-6 weeks in advance
  • Shoulder season (April-May, September): Book 2-3 weeks in advance
  • Off-peak (October-March): Book 1-2 weeks in advance
  • Weekends: Always book further in advance than weekdays
  • End of month: Book early as these dates fill up quickly

Our calculator shows real-time availability when you select your moving date.

What should I prepare before moving day?

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For a smooth moving day:

  • Clear pathways: Ensure clear access to doors and stairs
  • Reserve parking: Arrange parking spaces at both locations
  • Label boxes: Clearly label boxes with room destinations
  • Prepare fragile items: Pack fragile items separately
  • Keep essentials separate: Pack a "first day" box with essentials
  • Disconnect appliances: Empty and disconnect appliances in advance
  • Measure doorways: Ensure large items will fit through doors

What happens if I need to cancel or reschedule?

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We understand plans can change:

  • 48+ hours notice: Free cancellation or rescheduling
  • 24-48 hours notice: 25% cancellation fee
  • Less than 24 hours: 50% cancellation fee
  • Same day cancellation: 75% cancellation fee
  • No-show: Full charge applies

We're flexible and will work with you to find an alternative date whenever possible.

Are your movers insured and background checked?

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Yes, all our staff are fully vetted and insured:

  • Full background checks: All employees are vetted
  • Professional training: Regular training in moving techniques
  • Public liability insurance: Up to €5 million coverage
  • Goods in transit insurance: Full replacement value coverage
  • Uniformed staff: All crew wear TaaTransport uniforms
  • GPS tracked vehicles: Real-time tracking available

Your belongings and property are fully protected during the move.

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